TREMAG Tulcea is a professional, flexible and efficient company, with it's the main goal to meet the highest level of requirements and satisfaction of our customers.
In order to materialize this goal TREMAG developed a specialized department of Technical Assistance as it's main concern is keeping a constant communication with our customers.
Our specialists from this department are always available for providing professional technical assistance, even at the beneficiary's application site, if required, throughout the implementation of the project.
After the implementation of a project, our service team travels to the beneficiary's site in order to assess the overall performance of the refractory good delivered and to evaluate the wear profile of the residual lining.
Following these evaluations, our company takes further steps to improve the quality of our products, in order to obtain a maximum endurance at an optimal price/quality ratio.